Privacy Policy

SUITE702 (located at Westerdoksdijk 527, 1013 BX Amsterdam, email address: [email protected]) respects the privacy of its customers and the users of its website. SUITE702 ensures that the personal information you provide us and that we collect from you is treated confidentially. SUITE702 will not sell your personal information to third parties. We use the following data to provide our customers and visitors to our website with the following services and to perform the following activities:

  • We collect and process name, address, email address and password from visitors who create a "My SUITE702 Account" to personalize the website and to provide you with insight into the products and services you purchase from us;
  • From visitors who send a message via our contact form, we collect and process name, address, email address, telephone number and the content of the message, in order to handle the relevant question or complaint;
  • For customers who write a review about a SUITE702 product and agree to it being published online, we will post a review that can be traced back to a natural person;
  • We process data from visitors who purchase a SUITE702 product to carry out the financial transaction (such as IBAN or credit card details);
  • We process the data provided by persons who assemble or order a SUITE702 product to assess or execute an order and for marketing, research and advertising purposes;
  • We use the email addresses of visitors and users of SUITE702 products who have given permission or with whom we already have an existing customer relationship to inform them about SUITE702 products or similar products and services, their orders, and about special offers and promotions.
  • We improve our products by using Microsoft Clarity to understand how our website is used. By using our site, you agree to our collection and use of this data.
  • We partner with Microsoft Clarity to learn how visitors use our website anonymously. We do this through heat maps and session replays to improve and market our products/services. Website usage data is captured using tracking technologies to determine the popularity of products/services and online activity. We also use this information for website optimization, fraud/security purposes, and advertising.

If you no longer wish SUITE702 to use your data for the aforementioned purposes, you can inform us by sending an email to [email protected]. We will then cease processing your personal data if we are legally required to do so.

Disclosure to third parties

We may use third parties to support our services. These include parties involved in handling financial transactions, hosting providers, application providers, and other service providers that process personal data. In most cases, such parties will act under our responsibility as SUITE702 processors and are therefore obligated to maintain the confidentiality of your personal data.

We do not provide personal data to third parties unless we are required to do so by law or by order of a court, including an enforcement authority. We may also provide data to third parties, such as research agencies and delivery service providers, to fulfill an agreement with a customer and to pursue our legitimate interests, such as direct marketing activities, detecting or combating (potential) criminal offenses, or defending our rights and interests, but only to the extent permitted by law.

Security

We take appropriate technical and organizational measures to protect your personal data against loss or any form of unlawful processing.

Access to your personal data

You may request access to your personal data at reasonable intervals. You can also request us to correct, supplement, delete, or shield your personal data if it is incorrect, incomplete, or irrelevant, or if it is otherwise processed in violation of a legal requirement. To do so, please send an email to [email protected].

Complaint

If there is a valid reason for doing so, you can file a complaint with the Dutch Data Protection Authority about the way in which we process personal data.

Cookies

We, or our service providers, may process your personal data when cookies are placed through our website or app. For more information about how we use cookies, please refer to our Cookie Policy on our website.

Retention period

We do not retain personal data for longer than is necessary, taking into account the provision of our services, the type of personal data, and our legitimate interests related thereto.

General

SUITE702 may amend this privacy statement at any time. Amendments will take effect immediately. We encourage you to review this privacy statement regularly. This privacy statement was last updated on April 1, 2018. If you have any questions regarding this privacy statement, please contact [email protected].