TO SEND

Free shipping from € 50 in the Netherlands and Belgium
SUITE702 does not charge shipping costs from € 50 in the Netherlands and Belgium. if u if you place an order under € 50, we will not send a parcel, but a postal item. The shipping costs are then € 5 Euro.

We ship everything with PostNL. We have tested several. PostNL is the most reliable and punctual shipper. In doing so, they use an honest way of working for their deliverers and are most committed to the environment. For example, their entire fleet (fleet) will switch more quickly to electric driving or gas. Orders outside the Netherlands are handled outside the Netherlands with a partner of PostNL.

If you order during weekdays, your order will be the same day or the day then packaged and delivered within two days. We try as much as possible to be delivered the day after order. We are a small company and don't want promises that we cannot always live up to. It may be that it is not one but two days.
SUITE702 basically ships internationally to any country. Watch for more information and shipping rates international shipping.

RETURN POLICY

30 days to change your mind.

It is required by law that you can change your mind for 14 days when purchasing online. We find it especially important that everyone is satisfied with their purchase. If you change your mind or have doubts about the color, you can return the items within 30 days. You will then receive your money back. The bedding including original packaging must be unused and look neat.

If you want to return a product, send an email to shipping@suite702.com. We will send you a return link via our sender (PostNL) with which you can create a return label. The steps you have to go through are very simple and self-explanatory.

As soon as we have received the return shipment in good order, we will immediately refund the purchase amount via the payment method with which you paid the order. € 7.50 is charged for a return shipment within the Netherlands. You are also very welcome to bring the package yourself to our studio in Amsterdam.

For a return shipment outside the Netherlands, the shipping costs depend on the country from which it is shipped.

SUITE702
Palmstraat 62
1015HS Amsterdam
Shipping@suite702.com
Telephone: 020 737 06 52
We are available by phone on working days from 9 a.m. to 4:30 p.m.

It is not possible to exchange a selected item for another item. YOU can return the product. As soon as we receive it, we will immediately refund the purchase amount. You can purchase the replacement product in our webshop. In this way you prevent a product from being sold out and you will have the desired product back at home the fastest.